Damaged During Shipping
- Our shipments are insured, so if your order was damaged in transit, we can assist in filing a claim with the shipping carrier.
- The carrier may conduct an internal investigation to confirm the damage and determine reimbursement.
What You Need to Do
- Contact us as soon as possible and provide clear photos of the damaged item and packaging.
- Keep the original packaging, as it may be required for the investigation.
If you have any questions or need assistance, our customer support team is here to help.
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